Delivery Management

Multiple Pickup and Delivery Optimisation

Leverage our multi-stop route planner to streamline the automation of delivery allocation and dispatch within a unified interface.

Track Deliveries in Real-Time : Gain complete visibility into the live status of all in-transit orders using our multi-stop route planner. We monitor each driver's precise location and receive accurate ETAs for every delivery.
Optimize Delivery Schedules and Routes : Create effective delivery schedules with our multi-stop route planner to ensure timely deliveries for pickup and drops. We create plan with optimal, traffic-free routes for efficient navigation across multiple addresses.
Efficient Delivery Scheduling : We manage delivery schedules for both incoming and outgoing orders (pickup/drops) as they arrive. Enhance customer satisfaction with precise timing for all pickups and deliveries.

Dynamic Route Planning : Minimize delays and avoid traffic by planning routes that accommodate both planned and spontaneous orders while covering shorter distances. We support change in the trip on the run time too. This our operation teams handled based on the need of the business. Improve delivery efficiency and reduce costs with our advanced pickup and delivery software.
Live Tracking : We have a proper monitoring system for our multi-stop route planner for all pickups and deliveries. This is integrated with real-time notifications from the moment an order is allocated until it is completed.
Complete Movement Visibility : Monitor each driver’s progress on a single dashboard, ensuring full visibility of order movements on efficient routes. We have the capability to make the final summary for the final report which includes resting time , running time and break time. React swiftly to any delays or disruptions.
Notifications : We receive immediate notifications for scheduled events such as timely deliveries, or unexpected issues like delays and new pickup requests. Stay informed and make quick decisions with our multi-stop route planner. Our notification system is brand based , ie client to keep their own brand names in the messages.

Schedule Planning

Manage all delivery movements with intelligent scheduling and efficient order allocation in real time.

Save Time with Auto-Delivery Allocation

Our platform auto assigns deliveries to the most suitable drivers based on local expertise, available capacity, and precise timelines. Based on the pickup and delivery points we are able to group the trips for an individual driver.

Predictive Analysis Based Scheduling

We have the capability of predictive analysis scheduling, we involve historical data and advanced algorithms to forecast future demand and optimize delivery schedules. By analyzing patterns in order volumes and delivery times predictive analysis helps in anticipating peak periods, managing resources efficiently, and minimizing delays.

Automated Dispatch

Efficiently plan schedules, allocate them to appropriate drivers, and quickly scan items during loading for expedited dispatch. we track drivers from the moment they leave the depot or hub, streamlining your delivery operations.

Delivery Validation

Ensure Accuracy with Delivery Validation : Verify each delivery's completion and accuracy with our advanced delivery validation system. Confirm that all packages are delivered as scheduled, to the correct addresses, and meet the required conditions.
Proof of Delivery : We capture essential delivery details such as recipient signatures, photos of delivered items, and timestamps to provide indisputable proof of delivery.
Real-Time Confirmation : Receive instant confirmation and updates for each delivery as it happens, allowing our clients to track the status and ensure that all deliveries are completed as planned.
Customer Acknowledgment : Obtain digital acknowledgments from recipients to confirm delivery and satisfaction. This enhances customer service and provides a record of successful transactions.

Multiple Payment Options

Diverse Payment Method : We offer a variety of payment options to cater to different customer preferences, including credit/debit cards, digital wallets, and direct bank transfers. Different payment gateways with us are Dragon pay, Stripe pay, Razor pay.
Prepaid Options : Clients pay for logistics services upfront before delivery. This method can simplify accounting, reduce the risk of payment defaults, and sometimes offer cost savings or discounts.
Postpaid Options : Clients pay after the service has been delivered, typically on a monthly or per-invoice basis. This option can enhance cash flow management and provide more flexibility, especially for businesses with fluctuating delivery volumes.
Seamless Transactions : Ensure smooth and secure transactions with multiple payment methods, making it easier for customers to complete their purchases.
Real-Time Payment Confirmation : Receive instant confirmation for payments made through any option, facilitating quicker order processing and delivery.
Secure Payment Processing : Implement robust security measures to protect sensitive payment information across all payment channels, ensuring a safe transaction experience.

Non-Delivery Reports

Proactive NDR Management : Effectively manage Non-Delivery Reports (NDRs) by proactively following up on each case to ensure timely resolution and customer satisfaction.
Detailed NDR Tracking : Monitor and track NDRs through a comprehensive system that provides real-time updates on the status and actions taken for each delivery issue.
Timely Resolution : Implement a structured follow-up process to resolve NDRs quickly. Communicate with customers and delivery teams to expedite the resolution of delivery issues.
Root Cause Analysis : Conduct thorough investigations into the causes of delivery failures or issues reported in NDRs. Address underlying problems to prevent recurrence and improve overall service quality.

Alerts

Real-Time Alerts : Receive instant alerts for critical events such as delivery status changes, exceptions, and system updates. Ensure you're always informed about key activities as they happen.
Customizable Notifications : Set up notifications tailored to your specific needs, including delivery confirmations, payment receipts, and issue resolutions. Personalize alerts based on preferences and priorities. We take care of each client's branding too.
Automated Updates : Automate notifications for routine tasks and events, such as order confirmations, shipment tracking, and appointment reminders, to streamline communication and keep stakeholders informed.
Multi-Channel Communication : We utilize various channels for alerts and notifications, including email, SMS, and app push notifications, to reach recipients through their preferred methods.

Cash on Delivery

Flexible Payment Option : Offer Cash on Delivery (COD) as a payment choice, allowing customers to pay for their orders in cash or sometimes via card upon delivery, providing flexibility and convenience.
Enhanced Customer Trust : Build trust with customers who prefer to pay only when they receive their goods, ensuring they feel secure and confident in their purchase.
Easy Integration : Seamlessly integrate COD into your existing payment systems and checkout processes, offering a straightforward option for customers who prefer to pay upon delivery.
Efficient Handling : Manage COD transactions efficiently with streamlined processes for collecting payments, handling cash securely, and ensuring accurate reconciliation.
Real-Time Tracking : Track COD orders in real-time to ensure timely delivery and efficient handling of cash payments, providing customers with up-to-date information on their order status.
Cash Management : Implement secure procedures for cash handling and management during delivery to prevent discrepancies and ensure accurate financial tracking.

Driver Timesheet

Accurate Time Tracking : We record and manage drivers working hours and activities with precision, ensuring accurate logging of start times, end times, breaks, and total hours worked.
Automated Time Logging : For the drivers who are active for the day in our App , we automate the tracking of driver hours using digital systems that capture time entries in real-time, reducing manual errors and administrative overhead.
Detailed Activity Reports : We have detailed timesheet reports that include insights into drivers shifts, delivery times, and downtime, facilitating better management and planning.
User-Friendly Interface : Our app is user-friendly for both drivers and Operators/Managers to easily input, review, and manage timesheet data, enhancing usability and reducing administrative tasks.

Driver Expense

Streamlined Expense Reporting : Our driver can easily record and manage their expenses related to parking and petrol within the system for submitting and tracking costs.
Expense Tracking : Our system takes care of monitoring parking and petrol expenses in real-time, ensuring up-to-date visibility on spending and budget adherence.